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What You Can Export

Tuco lets you download your workspace data as CSV files directly from the app — no API keys or scripts required. Two exports are available:
  • Unibox conversations — every sent and received message, grouped by contact so each conversation reads top to bottom like your Unibox thread.
  • Activity log events — system events such as sends, deliveries, failures, fallbacks, campaign changes, CRM syncs, and webhooks.
Both open cleanly in Excel, Google Sheets, or any BI tool.

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How to Export

  1. Open Activity Log in your Tuco workspace.
  2. Click the Export All Data button (bottom-right corner — it stays visible while you scroll).
  3. Choose what to include:
    • Unibox conversations, Activity log events, or both.
    • For activity events, pick the categories you want (Messages, Campaigns, Replies, Webhooks, CRM syncs, Telegram, System, Voice calls).
  4. Pick a date range — last 24 hours, 7 days, 30 days, or all time.
  5. Click Export CSV. One CSV file downloads per selected dataset.
Exports are scoped to your current workspace and respect your role’s access. Very large workspaces are capped at 50,000 rows per file — narrow the date range to segment bigger histories.

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What’s Inside the Conversations CSV

Each row is one item in a conversation, in thread order: Inbound reactions (Loved, Liked, Laughed at…), inbound voice notes, and placed calls all appear as their own rows with the Kind column set accordingly, so reply-rate math in your spreadsheet can include or exclude them explicitly.

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What’s Inside the Activity Log CSV

Each row is one system event: the event type (for example message_sent, reply_received, message_fallback), its status, description, the contact and line involved, the source that triggered it (dashboard, API, campaign, CRM), and error details when something failed. This is the same data you see on the Activity Log page, so anything you can filter there you can also take with you.