Workspace API Tools

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What API Tools Are

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Creating an API Tool

1. Go to Integrations → API Tools
2. Click + Add Tool
3. Configure:
   • Name — e.g. “Check DNC Status” (becomes variable {api_check_dnc_status})
   • Method — GET, POST, PUT, PATCH, DELETE
   • URL — supports lead variables: https://api.example.com/check/{phone}
   • Headers — authorization, content-type, etc.
   • Body — JSON request body (with validator and format button)
   • Response mapping — dot-path to extract from response (e.g. data.status)
4. Test with a real lead to verify it works
5. Save

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URL Variables

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Response Mapping

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Using in Messages

Hey {firstName}, your account status is {api_check_status|active}

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Important Notes

• API tools are workspace-level — all team members can use them
• Calls are made in real-time when the message is built
• Test tools before using them in live sends