From Setup to Sending
Once you have configured lines, leads, and campaigns in Tuco, the sending engine quietly turns that configuration into real outreach. From your perspective:- Messages you schedule appear in Tuco with clear statuses.
- Changes you make to campaigns and lines are respected going forward.
- Activity is reflected in analytics, exports, and webhooks in a consistent way.
Predictable Message Behavior
Tuco is designed so that message behavior feels predictable:- Messages that are accepted for sending will either complete with a visible final state or remain clearly marked as not sent.
- Pausing or stopping a campaign stops new sends from starting, while already‑sent messages remain in history.
- Resuming activity continues from the current state, without silently replaying past sends.
Fair Use of Your Lines
Tuco treats your lines as shared capacity that should be used fairly and safely. In practice, this means:- Individual lines are not pushed beyond the usage levels Tuco considers safe for that identity.
- Activity is spread in a way that avoids obvious spikes that could harm deliverability or trust.
Working Alongside Integrations
Messages sent from integrations (such as CRMs or custom backends) go through the same sending engine as messages you configure directly in Tuco. As a result:- Your team sees one unified history of outreach, regardless of where it started.
- Limits and protections apply consistently across all sources.
- Webhooks and analytics reflect the full picture, not just what originated in the UI.